物流政策

SHIPPING POLICY

 

We offer free standard shipping on all U.S. orders over $150. Orders under $150 are subject to a flat-rate shipping fee.

 

PROCESSING TIME

All Chaïa pieces are handcrafted by artisan communities. Most in-stock orders ship within 3–5 business days. Made-to-order and preorder items may require additional processing time, which will be noted on the product page.

 

DOMESTIC SHIPPING (United States)

Standard shipping typically arrives within 5–10 business days after dispatch. Expedited options may be available at checkout.

 

INTERNATIONAL SHIPPING

We ship internationally. Delivery times vary by destination, typically 10–21 business days. International customers are responsible for any customs duties, import taxes, or fees imposed by their country.

 

ORDER TRACKING

Once your order ships, you will receive a confirmation email with tracking information.

 

QUESTIONS

For shipping inquiries, please contact us at chaya@chaiaofficial.com.